FREQUENTLY ASKED QUESTIONS

Here at The Secret Nerdz Collectables we try our best to get your order to you as quick as we can. With 2-3 processing & dispatch time frame to ensure you're not waiting too long for your order.

We do also offer express shipping for an additional cost, if you're in need of your order quicker than usual.

While using 'Australia Post' & 'Sendle' we will use which one offers postage to your area at the quickest time possible. After your order is dispatched you will receive an email with your tracking details ( Number ).

Australia Post Standard Shipping Times (Within Australia) : 2 - 7 Days

Australia Post Express Shipping Times (Within Australia) : 1 - 5 Days

Sendle Standard Shipping Times : 2 - 5 ( Subject to zone. Some Zones are not supported)

The Secret Nerdz Collectables was established in January 2024 through an Ebay Store with well over 400 happy customers and counting. In 2025 we moved into our own website selling new & second hand collectables. With a very driven team always looking to improve and have a very happy customer base.

Here at The Secret Nerdz Collectables we have a 30 day refund & return policy. Any damaged or not received items can be disputed by contacting our support email thesecretnerdz@gmail.com

For more infomation see our Refund & Return page.